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Help Desk

Welcome!

Frequently Asked Questions

By RealAge
Welcome to the RealAge Help Desk. If you have any questions about RealAge, your account, your subscriptions, or you're encountering a technical error, you've come to the right place.

I forgot my password. How do I change my password?

How do I change my subscriptions?

I just took the RealAge Test, where do I get my results?

How do I prevent e-mail from going into a "bulk/spam/junk mail" folder?

I share an e-mail address. How can a second person take the RealAge Test? Can I register more than one person to one e-mail address?

How do I change my personal information, such as my birth date or e-mail address?

How do I complete my RealAge Test, if I haven't had a chance to finish it yet?

How do I enable cookies?

What does "Keep me signed in" mean on the Sign In page?

What are the site requirements?

Is there a fee to become a RealAge member?

I'm experiencing a technical problem. What should I do?

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